OneCloud Plans & Pricing

Office Users

Call Center Users

OneCloud Mobile

Acceptable Use Policy applies to all plans.

Other taxes and fees such as the Federal Universal Service Recovery Fee, E911 Service Fee, Compliance and Administrative Cost Recovery Fee, 911 Fee, and State and Local Taxes, may apply.

Subject to the Terms of Service.

¹ Minimum of 1 Call Center Supervisor license is required for call center features.
³ International calls will be charged at the current rates published in our international rates table.
⁴ This service includes up to 400 SMS (text messages) and 100 MMS (multi-media messages) per month, per user. Overages are billed in increments of $10 per 500 messages. If the contracted use voice coverage is expired/canceled, the Customer has the option to continue using the Provider SMS service for a fee of $20.00 per month. To send bulk messages, please see our AlertBlast product. Customers agree and are responsible to maintain A2P messaging compliance as listed in our Terms of Service.

Office Users

Call Center Users

OneCloud Mobile™

Compare OneCloud Plans

Add OneCloud Connect™ Video to Select OneCloud Plans

Acceptable Use Policy applies to all plans.

Other taxes and fees such as the Federal Universal Service Recovery Fee, E911 Service Fee, Compliance and Administrative Cost Recovery Fee, 911 Fee, and State and Local Taxes, may apply.

Subject to the Terms of Service.

Compare OneCloud Plans

Add OneCloud Connect™ Video to Select OneCloud Plans

Acceptable Use Policy applies to all plans.

Other taxes and fees such as the Federal Universal Service Recovery Fee, E911 Service Fee, Compliance and Administrative Cost Recovery Fee, 911 Fee, and State and Local Taxes, may apply.

Subject to the Terms of Service.

Office Users

Call Center Users

OneCloud Mobile™

Compare OneCloud Plans

Add OneCloud Connect™ Video to Select OneCloud Plans

Acceptable Use Policy applies to all plans.

Other taxes and fees such as the Federal Universal Service Recovery Fee, E911 Service Fee, Compliance and Administrative Cost Recovery Fee, 911 Fee, and State and Local Taxes, may apply.

Subject to the Terms of Service.

Compare OneCloud Plans

Add OneCloud Connect™ Video to Select OneCloud Plans

FEATURE	BASIC	STANDARD	PRO	ENTERPRISE
Full HD	●	●	●	●
Meeting Duration	Unlimited	Unlimited	Unlimited	Unlimited
Conference Participants (Audio & Video)	10	50	100	200
Concurrent HD Video Streams	5	25	30	35
Custom Meeting URL(s)	0	1	2	5
Ad-hoc Instant Meetings	●	●	●	●
Schedule Meetings in Advance	●	●	●	●
Browser Native	●	●	●	●
Mobile Applications	●	●	●	●
Mobile Screenshare (Android)	●	●	●	●
Low Bandwidth Mode	●	●	●	●
Per User Volume Controls	●	●	●	●
Closed Captions	●	●	●	●
Chat	●	●	●	●
Emojis 👍	●	●	●	●
Desktop and Application Sharing	●	●	●	●
Audio Sharing	●	●	●	●
Multiple Simultaneous Screen Shares	●	●	●	●
Video Sharing	●	●	●	●
Raise Hand	●	●	●	●
Reactions	●	●	●	●
Push-to-Talk & Keybindings	●	●	●	●
Virtual Backgrounds	●	●	●	●
Blurred Background	●	●	●	●
Progressive Web App Support (Installable)	●	●	●	●
Use Conference Room Video Systems	●	●	●	●
Meeting Lobby	●	●	●	●
Telephone Dial-In	●	●	●	●
Telephone Dial-out	●	●	●	●
Active Speaker View	●	●	●	●
Secure Socket Layer (SSL) Encryption	●	●	●	●
AES-256 Bit Encryption	●	●	●	●
SOC2 Certified Data Centers	●	●	●	●
HIPAA Compliant	●	●	●	●
Talk Time Stats	●	●	●	●
Audio/Video Moderation	●	●	●	●
Mute All & Disable All Video Buttons	●	●	●	●
Kick Participant	●	●	●	●
Desktop App (Coming Soon)	●	●	●	●
Multi-Language Support	●	●	●	●
Meeting Password	●	●	●	●
Facial Expression Statistics		●	●	●
Live Stream to YouTube		●	●	●
Microsoft Outlook Add-in		●	●	●
Business-Hours Support		●	●	●
Chrome Scheduling Plugin		●	●	●
OneCloud Single Sign-On		●	●	●
Recording			●	●
Unlimited Recording Storage			●	●
Transcription			●	●
International Dial-in				●
End-to-End Encryption (Chrome Only)				●
Breakout Rooms				●
Webinars		$	$	$
Volume Discounts				●

Acceptable Use Policy applies to all plans.

Other taxes and fees such as the Federal Universal Service Recovery Fee, E911 Service Fee, Compliance and Administrative Cost Recovery Fee, 911 Fee, and State and Local Taxes, may apply.

Subject to the Terms of Service.

• Receive & Open Analytics	• Text-to-Speech for Voice Alerts
• Unlimited Contacts	• Technical Support
• Two-way Conversations	• Open API
• Create Personalized Messages with Tokens	• OneCloud Paging Alerts**
• Unlimited Users	• No 160 Character Limit (longer messages will count as 2+ credits)
• Translations from English to Spanish, French & Hebrew*	• Message Scheduling
• Contact Management	• Delivery Reports
• Real-time Delivery	• Dedicated Phone Number Included
• Unlimited Contact Groups	• Automated Opt-In Feature
• Opt-Out Feature	• Auto Replies via Keywords
• Queue Call Back	• Alert Dashboard
• MS Teams Webhook	• Add Subscribers via URL or QR Code
• OneCloud SSO	• Salesforce Campaign Integration

FEATURE	SIMPLE	MODERN	CALL CENTER AGENT	CALL CENTER SUPERVISOR
High-definition (HD) Audio	●	●	●	●
Basic Calling Features	●	●	●	●
99.999% Uptime	●	●	●	●
Integrations	●	●	●	●
24/7 Support	●	●	●	●
SSO (Single Sign-on)	●	●	●	●
Multi-site admin and management	●	●	●	●
New Customer Training	●	●	●	●
Constantly Updated System	●	●	●	●
Voicemail	●	●	●	●
Visual Voicemail	●	●	●	●
International Dialing³	$	$	$	$
Compatibility with most SIP phones	●	●	●	●
BYOD Options	●	●	●	●
Quality-of-service reports	●	●	●	●
APIs and Zapier	●	●	●	●
Direct Inward Dial (DIDs)	$	●	●	●
Cradle to Grave Call Tracing	●	●	●	●
OneCloud Meet Video Conferencing		●	●	●
Voicemail Transcription		●	●	●
Call log reports		●	●	●
Instant Messaging		●	●	●
Audio Conferencing		●	●	●
Mobile Applications		●	●	●
WebPhone		●	●	●
Easy-to-use Web Portal		●	●	●
Business SMS ⁴		●	●	●
CRM Integrator for Chrome		●	●	●
CRM Integrator for Desktop		$	$	$
Microsoft Teams Integration		$	$	$
Call Transcription		$	$	$
Sentiment Analysis		$	$	$
Hot desking			●	●
Advanced Call Queue Features			●	●
SMS Queuing			●	●
Real-time Queue Analytics				●
TTY	$	$	$	$

CRM	CHROME	DESKTOP (ELITE)
4me		●
Accelo	●
Access Microsoft		●
Access Profile (Microdec Profile CRM)		●
ACT!		●
AgencyBloc	●
AMS 360	●
Apptivo²
AutoTask	●	●
Bitrix		●
BOSYS		●
Call Connect GP (Patient Connect)		●
Candor SIS (Sales Information System)		●
Carerix		●
Cliniko		●¹
ConnectWise Manage	●	●
Customer Trax	●
Denticon	●
Dezrez		●
DrChrono	●
Drift	●
Dynamics 365 Customer Engagement	●	●
eAgent	●
eGroupware		●
Envoy Taxi Dispatch System		●
eLead	●
Exact Online		●
EZLynx	●
Flexkids		●
Flywheel CRM	●
Freshdesk	●	●²
FuseMetrix		●
Goldmine		●
Google Contacts		●
Halo Service Desk (NetHelpDesk)		●
HelpScout	●
Hubspot	●	●
Infusionsoft	●
JobDiva		●
Kaseya (ITGLUE)²
Kayako	●
Keap	●	●
LDAP		●
LeadMaster	●
Lighthouse	●
Logical Office		●
MarketSharp	●
Maximizer		●
Microsoft Outlook		●
Microsoft Teams	●	●
NetSuite		●
NowCerts	●
Nutshell	●
ODBC		●
Odoo		●
OnContact CRM		●
PCHomes		●
PerfectView Online CRM		●
PestPac	●
Pharmapartners Medicom		●
Pipedrive		●
Propertyware	●
Quick Books Online		●
QuickBase	●
Really Simple Systems		●
Redspot Interactive	●
Redtail	●	●
Rev.io	●
RidderIQ		●
Robin HQ		●
RPM		●
Sage		●
Salesforce	●	●
Salos AutomaaT GO		●
Shopify		●²
Simplicate		●
Smart Advocate	●
Stripe	●
Sugar	●	●
SuperOffice		●
Syncro	●
Sysaid	●
Teamleader		●
TechMan		●
TITAN		●
Trello	●
VinSolutions	●
vTiger	●	●
webCRM		●
WebSolve		●
WhitePages	●
WinSIMS		●
Workbooks		●
Yoobi		●
Zendesk	●	●
Zoho (Crm, Recruit, Creator)	●	●

OneCloud Plans & Pricing

Compare Plans

SIMPLE

Plans starting at

$14.99

/user/month

Perfect for Lobby and Break Room Phones

Unlimited Calling in the US and Canada

Basic Calling Features

.

.

.

MODERN

Plans starting at

$24.99

/user/month

Perfect for High Call Volume Users

Unlimited Calling in the US and Canada

Basic Calling Features

OneCloud Meet Video Conferencing

Mobile Apps

Softphone

Features

OneCloud

OneCloud Call Center

OneCloud CX™

Simple

Modern

Agent

Supervisor

w/ OneCloud UCaaS

High-Definition (HD) Audio

Basic Calling Features

99.999% Uptime

Integrations

24/7 Support

SSO (Single Sign-on)

Multi-Site Admin and Management

New Customer Training

Constantly Updated System

Voicemail

Visual Voicemail

International Dialing3

Compatibility with Most SIP Phones

BYOD Options

Quality-of-Service Reports

APIs and Zapier

Direct Inward Dial (DIDs)

Cradle to Grave Call Tracing

OneCloud Meet Video Conferencing

Voicemail Transcription

Call Log Reports

Instant Messaging

Audio Conferencing

Mobile Applications

WebPhone

Easy-to-Use Web Portal

Business SMS 4

CRM Integrator for Chrome

CRM Integrator for Desktop

Microsoft Teams Integration

Call Transcription

Sentiment Analysis

Hot Desking

Advanced Call Queue Features

SMS Queuing

Real-Time Queue Analytics

TTY

Important details and disclaimers

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OneCloud Plans & Pricing

Compare Plans

SIMPLE

Plans starting at

$14.99

/user/month

Perfect for Lobby and Break Room Phones